Dear Clare,

I have just taken delivery of my new doors and windows from Shamrock Joinery and I wanted to send you a quick email to say Thank you.

We live in a very old small house and since moving in 3 years ago we have need to do quite a bit of work on the property.  In all this time I have dealt with various suppliers/trades people and I can honestly say that Shamrock Joinery has been magnificent.

Brendon has been my main contact and has been such a pleasure to work with.  He has answered all my many questions and his attention to detail and customer service skills have been exceptional.  The fact that he came back to the house to double check all measurements at a time that was convenient for me and also the carpenter was outstanding.

I also need to mention Jessie who has also been so wonderful to work with.  She has such a warm, pleasant manner on the telephone and has been really helpful.

Last but not least, Patrick the driver today actually blew me away.  He called to advise that he would be arriving at approximately 10.45, and it was literally on the dot that he arrived. Normally you are given a ridiculous delivery time slot and never a time that a driver actually keeps to, so a big thank you to Patrick as well.

Thank you so much, you have a great team.

Wishing you a great weekend.

Claire

 

Claire Winn